This policy is applicable to United States orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com or call us at +1(920) 241-3031. If your return is accepted, we’ll send you a return shipping label and a return address through email, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Return Fees: We don't cover return fees, you have to pay the return shipping fees to your carrier.
2) Damaged and Wrong products or Issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
3) Restocking Fee:
We do not charge a restocking fee on returns.
We only exchange products that are damaged, wrong product, or defective. If you need to exchange an item please contact us at firstname.lastname@example.org or call us at +1(920) 241-3031.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 days. Please remember it can take some time for your bank or credit card company to process and post the refund too.